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FREQUENTLY ASKED QUESTIONS ABOUT REFILLING

When to refill?

You have to refill you cartridges before ink in your cartridge completely runs out. Once the cartridge is empty, the ink starts to dry and may clog the nozzle.

 
How many times I can refill?
It depends on the cartridge condition. You can refill until your cartridges wears out. In general, you can refill cartridges with printheads 3-5 times and cartridges without printheads 8 to 10 times.

 
Will refilling void the OEM's warranty on my printer?
Don't be afraid to use your consumer rights. It is illegal for a printer manufacturer to require you to use any particular brand of supplies. An OEM (Original Equipment Manufacturer) cannot void your warranty unless they can conclusively prove that other brands of supplies will damage the machine. To enforce a policy such as this is in direct violation of the Sherman & Clayton Antitrust Acts. Don't be afraid to show this statement to any service person or OEM representative who threatens your right to choose your own supply sources.
 
We're so sure our products and services will never cause harm to your printer that we fully guarantee our products and services.  Should your printer ever be damaged due to our refills or cartridges we will replace your printer with the same (where available) printer or a printer of similar features.  That's how sure we are.

 
About our inks:
We only select the products that meet OUR standard.  Our manufacturers are certified by ISO-9001 or ISO-9002. Also they have a fine research facility. There are not many manufacturers who can make ink that meet the same specification by OEM manufacturer. If the ink does not meet OEM specification, as found in many discounted ink refill kits, the printer head on your cartridge may be clogged or destroyed by the ink as well as you would not get the same printing result as with original. Our inks are formulated and tested under strict laboratory conditions to ensure the highest output quality at all times as compared with other OEM products. The Ink Shop inks guarantee that you will get the print outputs as good as the OEM's inks or your money back.

 

   PRINTER QUESTIONS?

If you have a question about your printer, need troubleshooting or want advice on picking out a new printer stop by, give us a call at one of our two locations or drop a line on our Facebook Wall.  You can also get customer support online from your printer's manufacturer. A list of Driver & Support pages for each is provided on our links page.