FREQUENTLY ASKED QUESTIONS
ABOUT REFILLING
When to refill?
You have to refill you cartridges
before ink in your cartridge completely runs out. Once the
cartridge is empty, the ink starts to dry and may clog the
nozzle.
How many times I can refill?
It depends on the cartridge
condition. You can refill until your cartridges wears out. In
general, you can refill cartridges with printheads 3-5 times and
cartridges without printheads 8 to 10 times.
Will refilling void the OEM's warranty on my printer?
Don't be afraid to use your
consumer rights. It is illegal for a printer manufacturer to
require you to use any particular brand of supplies. An OEM
(Original Equipment Manufacturer) cannot void your warranty
unless they can conclusively prove that other brands of supplies
will damage the machine. To enforce a policy such as this is in
direct violation of the Sherman & Clayton Antitrust Acts. Don't
be afraid to show this statement to any service person or OEM
representative who threatens your right to choose your own
supply sources.
We're so sure our products and
services will never cause harm to your printer that we fully
guarantee our products and services. Should your printer ever
be damaged due to our refills or cartridges we will replace your
printer with the same (where available) printer or a printer of
similar features. That's how sure we are.
About our inks:
We only select the products that
meet OUR standard. Our manufacturers are certified by
ISO-9001 or ISO-9002. Also they have a fine research facility.
There are not many manufacturers who can make ink that meet the
same specification by OEM manufacturer. If the ink does not meet
OEM specification, as found in many discounted ink refill kits,
the printer head on your cartridge may be clogged or destroyed
by the ink as well as you would not get the same printing result
as with original. Our inks are formulated and tested under
strict laboratory conditions to ensure the highest output
quality at all times as compared with other OEM products. The
Ink Shop inks guarantee that you will get the print outputs as
good as the OEM's inks or your money back.
PRINTER QUESTIONS?
If you have a question about
your printer, need troubleshooting or want advice on picking out
a new printer stop by, give us a call at one of our two
locations
or drop a line on our
Facebook Wall. You can also get
customer support online from your printer's manufacturer. A list
of Driver & Support pages for each is provided on our
links page.